UK Construction Industry Task Force

Secretariat provided by the Institute of Construction Management

Providing a collective voice for the residents ...

Experience should inform action

People who live in, own, manage and use residential buildings hold essential knowledge about safety, quality, communication, accountability and the real-world consequences of decisions.

For that reason, the UK Construction Industry Task Force is developing Resident Voice as a practical route for residents, leaseholders, tenants, community representatives, and professionals to contribute lived experience to constructive, evidence-led discussion.

Resident Voice is about turning lived experience into constructive insight—and constructive insight into better decisions.

The UK Construction Industry Task Force is developing Resident Voice as a practical route through which residents, leaseholders, tenants, community representatives and professionals can contribute lived experience to constructive, evidence-led discussion.

Resident Voice will help CITF to:

• Listen to recurring themes in residents’ and communities’ experience.

• Connect lived experience with professional, technical, operational and policy discussion.

• Identify practical barriers to safer, better residential outcomes.

• Shape focused questions for future CITF Sprints and other discussions.

• Encourage proportionate, constructive and accountable action.

Get involved

You can contribute by sharing a theme or issue that deserves wider discussion, recommending a resident or community representative, suggesting a question for a future CITF Sprint, or offering relevant evidence, research or practical experience.

CITF is not an ombudsman, regulator, legal adviser, housing adviser or casework service.

Please do not send unnecessary personal information, names, addresses, account numbers, sensitive documents or detailed individual disputes through this initial route.

To share a Resident Voice theme or suggestion, please contact:

citfevents@the-icm.co.uk

Meanwhile, upcoming CITF discussions and bookings are available through CITF Events.